Privacy Policy

Last updated: March 21, 2026

Kratom River ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit KratomRiver.com. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes: Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to: • Create and manage your account. • Process your transactions and send you related information, including purchase confirmations and invoices. • Send you promotional communications, such as information about products, services, and events, offered by us and our partners. • Fulfill and manage purchases, orders, payments, and other transactions related to the Site. • Generate a personal profile about you to make future visits to the Site more personalized. • Increase the efficiency and operation of the Site. • Monitor and analyze usage and trends to improve your experience with the Site. • Notify you of updates to the Site. • Resolve disputes and troubleshoot problems.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. California Privacy Rights (CCPA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know about personal information collected, disclosed, or sold; the right to delete personal information; and the right to opt-out of the sale of personal information. To exercise these rights, please contact us at privacy@kratomriver.com.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: Kratom River Email: privacy@kratomriver.com

Kratom River

Premium kratom and kava products, sourced from the rainforests of Southeast Asia and the islands of the Pacific. Quality you can trust, nature you can feel.

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California Prop 65 WARNING: This website sells products that contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information click here.

These statements have not been evaluated by the Food and Drug Administration. These products are intended for adults 21 and over. These products are not intended to diagnose, treat or cure any disease. This product should be used only as directed on the label. The effects of consuming kratom and kava are still being researched by the scientific community. By consuming these products, you acknowledge and accept that you do so of your own volition and assume all related risks. Do not take if pregnant or nursing. This website is not offering medical advice. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using kratom and kava products. By using this site, you agree to follow the Privacy Policy and Terms & Conditions printed on this site.

Kratom River assumes no responsibility for any legal charges as a result of changing local/state laws. It is buyer's responsibility to determine if any transaction from KratomRiver.com and its affiliates is in violation with local rules and regulations.

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