Cancellation policy

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these purchases.

SUBSCRIPTIONS

When you purchase a subscription you'll receive repeat deliveries based on the delivery frequency that you select. Your payment details will be stored securely, and you'll be charged for each delivery. Subscriptions renew automatically until you cancel them.

You can change, pause, or cancel your subscription at any time from your subscription dashboard. Your order confirmation emails also have links to your order. You can also contact us at info@kratomriver.com or +1 (805) 372-0405. Changes or cancellations made before your next order is processed apply to that order.

RETURNS AND REFUNDS

See our Refund Policy for details on returns and refunds.

Kratom River is owned by River Botanicals.

Last updated: October 7, 2026